Apex Aesthetics Terms & Conditions

Effective Date: March 2025  |  Last Updated: March 2025

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the website, services, and communications provided by Apex Aesthetics (“we,” “us,” or “our”). By using our website, submitting any form, or engaging with our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

Age Restriction: You must be at least 18 years of age to use our website, services, or any associated communications, including SMS messaging. By using our services, you confirm that you are 18 years of age or older. We do not knowingly engage with or collect information from individuals under 18.

2. Description of Services

Apex Aesthetics is a Revenue Growth Partner for Med Spas. We provide marketing, advertising, lead generation, patient acquisition, and revenue growth services to aesthetic and medical spa businesses across the United States.

Our services may include campaign strategy and management, lead routing and qualification, patient database reactivation, appointment setting and scheduling coordination, and ongoing revenue optimisation consulting.

3. SMS / Text Messaging Terms

3.1 SMS Programme Description and Use Cases

Apex Aesthetics operates an SMS messaging programme as part of our service delivery. When you submit your phone number through any of our forms, landing pages, or lead capture mechanisms, you consent to receive text messages from Apex Aesthetics. Messages we send may include:

  • Follow-up communications regarding your enquiry or Growth Consultation booking

  • Appointment confirmations, reminders, and scheduling coordination

  • Service updates, programme onboarding information, and account notifications

  • Promotional messages about Apex Aesthetics services (where separately consented)

Message frequency varies depending on your engagement with our services. You may receive between 1 and 10 messages per month, though this may increase during active onboarding or campaign periods.

Message and Data Rates: Standard message and data rates may apply to any SMS messages you send or receive as part of this programme. These charges are determined by your mobile carrier and are your responsibility. Apex Aesthetics is not liable for any charges incurred through your mobile service provider.

3.2 Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will not receive further text messages from Apex Aesthetics unless you choose to re-enrol.

To re-enrol in SMS messaging, reply START to any previous message or contact us directly using the details in Section 9 below.

3.3 Help and Support

If you need assistance with SMS communications at any time, reply HELP to any message you receive from us, or contact our support team directly using the information provided in Section 9 of these Terms.

3.4 Carrier Liability Disclaimer

Mobile carriers, including but not limited to T-Mobile, AT&T, Verizon, and other network providers, are not liable for delayed or undelivered messages. Apex Aesthetics makes no guarantees regarding the delivery, timeliness, or accuracy of any SMS messages. Delivery is subject to effective transmission by your mobile carrier and network conditions beyond our control.

3.5 No Sharing of SMS Data

Your phone number and SMS consent are not shared with third parties or affiliates for their own marketing purposes. We do not sell or lease SMS opt-in data. For full details, please see our Privacy Policy.

4. Website Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not use our website in any way that could damage, disable, or impair it, or interfere with any other party’s use and enjoyment. You may not attempt to gain unauthorised access to any part of our website, server, or any connected database.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Apex Aesthetics or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

6. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Apex Aesthetics and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to you for any claim shall not exceed the amount you have paid to us in the twelve months preceding the claim.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

9. Contact Us

If you have any questions about these Terms, our SMS programme, or need support of any kind, please contact us:

Apex Aesthetics

Email: [email protected]

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be indicated by the “Last Updated” date at the top of this page. Your continued use of our website and services after any changes constitutes acceptance of the revised Terms.

11. Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it here: Apex Aesthetics Privacy Policy.

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